> Terms and conditions of use

TERMS OF SALE

 

1. Products for automotive use

The products intended for use in automotive (additional modules for petrol or turbodiesel and systems for processing electronic motor) can be used exclusively for racing (sport) in closed circuits, private circuits or private areas.
The RacingBox.eu accepts no responsibility for different uses.
The RacingBox.eu assumes no responsibility for any damage caused to people and/or things, caused by the products purchased (or misuse thereof) intended exclusively for sporting use.
Additional modules of RacingBox.eu are preset under construction; because the user has the possibility to modify the control parameters of these modules, the RacingBox.eu not be held responsible for any damages that may be caused by the products, to the motor or other components of the vehicle, which direct or indirect result of tampering by the user or a representative.
The company RacingBox.eu, accepts no responsibility for any use outside the laws of the country in which the modules are used.

2. Return of goods and right to withdraw

In accordance with the provisions of Legislative Decree 185/1999 of Italian Law, implementing Directive 97/7/EC on the protection of consumers, the person who buys the RacingBox.eu products for purposes that are unrelated to his profession, and to outside the premises, has the right to return products purchased and ask for the replacement of the goods or the complete refund with the exception of transport costs (both for sending and for the return of the goods) by communicating the decision by registered mail within 10 working days of receipt of the package or the delivery of the goods. Communication can also be sent by fax or telegram, provided that the decision to exercise the right of withdrawal is confirmed by registered letter with return receipt within the following 48 hours. The letter should contain a copy of the accompanying purchase invoice.
Upon receipt of the letter, the customer will be contacted to receive instructions for returning the goods, which in any case must be returned in original packaging and complete with seals intact in its entirety. Refund will be made, in accordance with law, as soon as possible but no later than 30 days after the return of the product.
The expedition, until receipt in the warehouse of RacingBox.eu, is under the full responsibility of the customer; the RacingBox.eu not be liable for any damage, theft or loss for returned shipments uninsured.

3. Warranty

The warranty period for defects after the purchase is 24 months.
The warranty is void in case of misuse or tampering of the product purchased by persons not authorized by RacingBox.eu. For warranty, the customer will need to fax or email:
- Code and description of the defective item;
- Accurate description of the fault;
- Copy of the purchase invoice;
- Name, phone number and email, in order to be contacted by the service center.
After receiving the necessary information from the service center, the products must be packaged properly, in their original packaging and sent by postage prepaid (to the customer) to the company headquarters. Following repair, the product will be returned to the customer by charging the costs of transport to the common market prices.
The goods sent under warranty, including withdrawal at the headquarters of the company, is the sole responsibility of the customer.
The warranty does not apply in the event of accidental damage to the product, unless it is received proper notice within 48 hours after receiving the package and in any case before it is installed.